Delivery & Returns
Delivery Information:
At Game Supreme, we are committed to ensuring your orders are delivered promptly and securely.
Free Standard Shipping: Enjoy free standard shipping on all orders over £20 within the United Kingdom. Your items will typically arrive within 3-5 business days.
Standard Shipping for Orders Under £20:
Parcels: £4.95
Letters: £1.49
Express Delivery:
For orders over £20: £4.99
For orders under £20: £8.99
- International Shipping: We currently do not offer international shipping.
Returns Policy:
We strive to provide our customers with products of the highest quality. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward returns process:
- Eligibility: Items must be returned within 30 days of delivery, in their original condition and packaging.
- Return Process: To initiate a return, please contact our customer service team with your order details. They will provide you with a return authorization and further instructions.
- Refunds: Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.
- Exchanges: If you wish to exchange an item, please specify the replacement item details when contacting our customer service team. We will process exchanges promptly upon receiving the returned item.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
At Game Supreme, customer satisfaction is our priority. Should you have any questions or concerns regarding delivery or returns, our dedicated customer service team is here to assist you.